Privacy Policy
Effective October 1, 2015
Purpose. This Privacy Policy (this “Policy”) sets forth the commitment of Iowa Arthritis & Osteoporosis Center, P.C. (“Iowa Arthritis” or “we” or “us” or “our”) with respect to the handling of your personal information. This Policy applies to Iowa Arthritis, and it governs data collection and usage by Iowa Arthritis. Through the use of the Iowa Arthritis website (www.iowaarthritis.com), you consent to the data collection procedures expressed in this Policy.
Third Party Sites. Please note that this Policy does not govern the collection and use of information by companies or other persons that Iowa Arthritis does not control, nor by individuals not employed or managed by Iowa Arthritis. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. We encourage you to be aware when you leave our website and to review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. This Policy applies only and solely to the information collected by our website.
Information We May Collect Automatically. If you browse our website or download information, our system may automatically collect certain information. This information includes, without limitation, number of visitors, number of page views, IP address, website pages visited prior to visiting our website, browser information, and technical information about your device, system, and software (“Usage Information”). Usage Information is generally used to assist Iowa Arthritis with assessing and/or improving website functionality, including, without limitation, diagnosing issues, assessing interest, and identifying system performance.
Information You Choose to Provide Us. You may choose whether or not to provide personal information to Iowa Arthritis via the Internet. Personal information includes, without limitation, your name, email address, postal address, telephone number, credit card information, username and password and other similar information personal to you. If you choose to provide such information, we may retain it for our records and we may use it to better understand your needs, improve services, and/or to contact you to request completion of surveys. We will not disclose the identifying information you provide to us without your consent, except (a) as necessary to provide services to you or products you have requested; (b) in other ways described in this Policy or to which you (or your legal representative) have otherwise consented; (c) in the aggregate with other information in such a way so that your identity cannot reasonably be determined; (d) as required by law, court order, subpoena or search warrant, (e) to our independent contractors who host and maintain our website and e-mail services, (f) to service providers or suppliers if the disclosure will enable that party to perform business, auditing, professional, or technical support for us, (g) as necessary to enforce this Policy. If we materially change the manner in which we use or retain personal information you provide to us, we will update this Policy. We will retain all such information in accordance with Iowa Arthritis’s retention policies and applicable law.
Children Under Age 13. Iowa Arthritis’s website is not directed to, and does not knowingly, collect personal identifiable information from, children under the age of 13 years. Any child under the age of 13 years should not register to use any portion of the Iowa Arthritis website or provide any personal information. It is not Iowa Arthritis’s desire or intent through its website to collect and store any personal information from any person known by Iowa Arthritis to be under the age of 13 years. If it is determined that such information has been inadvertently collected on anyone under the age of 13 years, we shall take the necessary steps to ensure that such information is deleted or, alternatively, that verifiable parental consent is obtained for the use and storage of such information.
Cookies. A cookie is a text file that a website can place on your computer’s hard drive for record-keeping or other administrative purposes. We may use cookies on this website and cookies may be used at certain sites accessible through links on our website.
Disclaimer. Any website information or content, including information about services or items offered by Iowa Arthritis or links to articles, journals or other websites, are in no way medical advice.
Indemnification. As a user of the website, you agree to indemnify and hold harmless Iowa Arthritis, together with its directors, officers, employees, and representatives or agents, from any loss, liability, claims, and expenses, including attorney’s fees, that arise from your misuse of the Iowa Arthritis website or linked website.
Changes to this Privacy Policy. We may modify, alter, or update this Policy at any time, so we encourage you to review this Policy regularly. We will not provide individual notice to you of changes to this Policy, but the date of the most recent revision will be stated in the Policy.
California Residents. Iowa Arthritis provides this privacy notice for California residents to supplement the information contained in this Policy. This notice applies to all patients, website visitors, and others who reside in the State of California. We adopt this notice in furtherance of complying with the California Consumer Privacy Act of 2018 (“CCPA”) effective January 1, 2020, as amended. Any term used in this notice has the same meaning as ascribed such term in the CCPA. The following supplements the information contained in this Policy as applied to California Residents:
Personal Information We Collect and Disclose. We collect personal information about consumers and allow third parties to collect personal information on our behalf. In the last twelve months, we have collected the following categories of personal information for the business purposes identified here:
We collect Usage Information (as defined above) in conjunction with Google Analytics for the purpose of diagnosing issues, assessing interest, and identifying system performance. We have shared such information with Google Analytics for those purposes.
Requests for Certain Information. California residents have the right to request the deletion of their personal information, subject to Iowa Arthritis’s reserved right to claim legal exemptions for deletion of certain types of personal information pursuant to various CCPA exemptions. To submit a request, please contact us at the address below.
Request Changes. You may also access and correct your personal information and privacy preferences by writing us at the address listed below. We encourage you to promptly update your personally identifiable information if it changes. You may ask to have certain information relating to you deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.
Process for Informing Users of any Changes to the Privacy Policy. This Policy may be updated from time to time. We will notify you about material changes to this Policy by posting a notice on our Site. We encourage you to periodically check back and review this Policy so that you will always be up to date on what information we collect, how we use it, and with whom we share it.
Do Not Track (DNT). We do not respond to browser do-not-track signals.
Acceptance of Terms. By using this website, you are hereby accepting the terms and conditions stipulated within this Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our website. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes. By using Iowa Arthritis’s website, you are consenting to the use and processing of your information as set forth in this Policy, all or almost all of which activities will take place in the United States (U.S.). If you are not a U.S. resident, your information will be transferred to the U.S., and processed and stored there under U.S. privacy standards. By using the Iowa Arthritis website and providing information to us, you consent to such transfer to, and processing in, the U.S.
Security. Iowa Arthritis takes precautions to protect your information. If we should collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to Iowa Arthritis in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
Iowa Arthritis also may use Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
Non-Marketing Purposes. Iowa Arthritis may contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Iowa Arthritis services or protocols applicable to visiting our clinic). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Unsubscribe or Opt-Out. All users and visitors to our website have the option to discontinue receiving communications from Iowa Arthritis by way of email or newsletters. To discontinue or unsubscribe from our website please send an email indicating that you wish to unsubscribe. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Iowa Arthritis will continue to adhere to this Policy with respect to any personal information previously collected.
How to Contact Us. If you have any questions or concerns regarding this Policy, please feel free to contact Iowa Arthritis at the following telephone number or mailing address:
Telephone Number: 515-270-7222
Mailing Address:
Iowa Arthritis & Osteoporosis Center, P.C.
8421 Plum Drive
Urbandale, Iowa 50322
Governing Law, Venue. To the maximum extent acceptable by law, this Policy, including are governed and administered under the laws of the State of Iowa. Should remedy be required in court or any dispute relating to the use of this Iowa Arthritis website arise, the end user consents to the exclusive jurisdiction and venue of courts in Polk County, Iowa, U.S.A.
